Privacy Policy

Last Updated: February 28, 2026

VUGA Media Group LLC ("we," "us," or "our") operates the VIRTUOSO TV website and television channel. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website virtuosotv.co.uk or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Fill out a contact form
• Create an account
• Participate in surveys or promotions
• Contact us directly

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and links clicked
• Date and time of visits
• Geographic location (country/region level)

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Send you newsletters, programming updates, and marketing communications
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our website and services
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations
• Enforce our terms and conditions

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as email delivery, hosting, and analytics.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. For more information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the services we provide and our legal obligations.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to your personal information.
• Correction: The right to request correction of inaccurate personal information.
• Deletion: The right to request deletion of your personal information.
• Opt-Out: The right to opt out of marketing communications.
• Data Portability: The right to receive your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States where our company is based. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: